Privacy Policy
Effective Date: 13 March, 2026
Who We Are
This Privacy Policy explains how Naina Varma (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website [www.nainavarma.com] (“Site”), engage with our services, or interact with us online.
We are based in Victoria, Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy forms part of our Website Terms and Conditions.
If you have any privacy-related questions, you can contact us at:
Email: hello@nainavarma.com
Who This Policy Applies To
This policy applies to anyone who:
· visits our website
· subscribes to our emails or downloads resources
· purchases services or digital products
· interacts with us via social media
· contacts us directly
Information We Collect
We may collect personal information when you interact with our website or services.
This may include:
Personal details
· Name
· Email address
· Phone number (if provided)
· Location or country
Payment information
Payments are processed through secure third-party providers. We do not store credit card details.
Health or lifestyle information
If you choose to work with us through coaching or nutrition services, you may voluntarily provide information such as:
· health history
· lifestyle information
· dietary habits
· goals related to wellbeing or nutrition
This information is only collected when necessary to provide services.
Website usage information
We may automatically collect technical information such as:
· IP address
· browser type
· device type
· pages visited
· time spent on pages
· referral sources
This data helps us understand how visitors use our website.
How We Collect Information
We collect information when you:
· visit our website
· subscribe to our newsletter
· download resources or guides
· book consultations or coaching sessions
· purchase products or services
· interact with us on social media
· contact us via email or forms
· participate in surveys, promotions, or events
Some information may also be collected automatically through cookies and analytics tools.
How We Use Your Information
We use personal information to:
· provide coaching or nutrition services
· process bookings and payments
· send requested resources or updates
· respond to enquiries
· improve our website and services
· analyse website performance
· send marketing emails (if you have opted in)
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information with trusted service providers who help operate our business, including:
· payment processors (e.g. Stripe, PayPal)
· email marketing platforms
· website hosting providers
· analytics providers (such as Google Analytics)
These providers only access the information necessary to perform their services and are required to protect your data.
We may also disclose information if required by law.
Marketing Communications
If you subscribe to our emails or download a resource, you may receive occasional updates, newsletters, or marketing emails.
You can unsubscribe at any time by clicking the unsubscribe link in any email.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may collect information such as:
· pages visited
· time spent on the website
· user behaviour patterns
You can disable cookies through your browser settings, although some parts of the website may not function fully.
Analytics and Advertising
We may use analytics tools such as Google Analytics to understand how users interact with our website.
These tools collect anonymous data including:
· device type
· geographic region
· browsing behaviour
This helps us improve the website and create better content.
We may also use social media analytics tools (such as Meta/Facebook insights) to understand engagement with our content.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
Security measures may include:
· password protected systems
· secure third-party platforms
· encrypted payment gateways
· limited access to personal information
While we take reasonable precautions, no system can guarantee complete security.
Data Retention
We keep personal information only for as long as necessary to:
· provide services
· comply with legal obligations
· maintain business records
When information is no longer needed, it will be securely deleted or anonymised.
Accessing or Updating Your Information
You have the right to request access to personal information we hold about you.
You may also request corrections if any information is inaccurate or outdated.
To request access or updates, please contact us via email.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
· access your personal information
· correct inaccurate data
· withdraw consent for marketing communications
· request deletion of your information where legally permitted
Third-Party Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices of those websites, and you should review their privacy policies separately.
Children’s Privacy
Our website and services are intended for individuals 18 years and older.
We do not knowingly collect personal information from minors.
Complaints
If you believe your privacy has been breached, please contact us so we can investigate.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.
The most current version will always appear on this page with the updated Effective Date.